Outsourced IT Support – clients large and small, from a wide range of industry sectors, trust us to support their IT needs and help deliver their business objectives.
We have a proven track record that we’re extremely proud of. All our clients are referenceable and we regularly publish our service levels and performance.
Our rapid response help desk, manned by some of the best engineers in the business is on hand 24/7 to help your business, and your staff with day-to-day IT issues. In addition, we proactively management, monitor and maintain your entire IT infrastructure resolving problems before they arise and ensure your business powered by the latest software and technologies – we are a true outsourced IT support strategic partner.
Outsourced IT support – the benefits
The benefits of outsourced IT support can be extensive for businesses large and small. Our clients typically achieve reduced IT costs, reduced staff costs and a switch from CAPEX to operational expenditure. But the benefits go beyond financial and include, continuous upgrading to the latest versions of the software applications your business uses to help business effectiveness and increased productivity. We can also tailor continuous upgrading to include hardware and devices.
Outsourced IT support can also help solve some key business challenges, including; data storage, security and compliance and cyber security. In addition, you may not realise it, but most businesses these days are 24/7 businesses. While your operating hours may be 9am to 5pm, increasingly your team require access to files, email and data outside of normal working hours. Working from home is now a regular part of working life. In addition, your servers and website need to be continually operational.