IT Support - total commitment to your business
Our rapid response IT Support helpdesk is manned by some of the best engineers in the business. Our experts are on hand 24/7. Therefore, we support your business, and your staff , around the clock with all IT related issues. Furthermore, you have immediate, and unlimited, access to our team via chat, telephone or email.
In addition, we proactively manage, monitor and maintain your entire IT infrastructure. As a result, we identify and resolve problems before they even arise. Finally, we also ensure the software applications your business uses are constantly updated to the latest versions. This helps your business be more efficient and to increase productivity.
IT Support - the numbers we deliver
Unlimited access 24/7 via chat, email or telephone.
95% of all phone calls answered within 2 minutes
Of all faults resolved on the first call
Online Chat usually answered within 60 seconds
Clients tap into our expertise and experience to achieve instant benefits, including; tangible ROI/costs savings (time and money), access to newer technologies, enhanced cyber security, and total peace of mind knowing that our highly trained professionals have everything covered on your behalf.
It’s why our clients say such great things about us
More about our Managed IT Support
We take care of your servers, your network, your desktops (PCs and laptops), your devices (tablet and mobile). Furthermore, the software (standard software applications and bespoke software) is maintained and constantly updated to the latest versions. In addition, we maintain your data safely, securely and compliantly. Finally, with nearly half of all UK businesses having experience some form of cyber attack, our expertise in cyber security means your business has the best protection against cyber malpractice. We also deliver training for your staff so they can stay alert to the latest malware and phishing threats.
Every client is allocated a named relationship manager who on a regular basis, reviews performance, takes time to understand your business and advises you on the best solutions to meet your business objectives.