Inflection Point

IT Support - total commitment to your business

 

Our rapid response IT Support helpdesk is manned by some of the best engineers in the business. Our experts are on hand 24/7. Therefore, we support your business, and your staff , around the clock with all IT related issues. Furthermore, you have immediate, and unlimited, access to our team via chat, telephone or email.

In addition, we proactively manage, monitor and maintain your entire IT infrastructure. As a result, we identify and resolve problems before they even arise. Finally, we also ensure the software applications your business uses are constantly updated to the latest versions. This helps your business be more efficient and to increase productivity.

IT Support - the numbers we deliver

 
 

24/7

Unlimited access 24/7 via chat, email or telephone.

2 Minutes

95% of all phone calls answered within 2 minutes

89%

Of all faults resolved on the first call

60 seconds

Online Chat usually answered within 60 seconds

IT Support

Clients tap into our expertise and experience to achieve instant benefits, including; tangible ROI/costs savings (time and money), access to newer technologies, enhanced cyber security, and total peace of mind knowing that our highly trained professionals have everything covered on your behalf.

It’s why our clients say such great things about us

Testimonials

 
Existing Client
“It is refreshing for an IT support company to be proactive in getting things right to avoid issues rather than just being reactive to sort out crisis”
Existing ClientManufacturing
Existing customer
“Proved to be flexible & reliable providing varied solutions to meet our business needs, no matter how small or large.”
Existing customerFashion
Existing Client
“I would not hesitate in recommending them to provide quick, efficient and cost effective I.T. solutions and support for any business.”
Existing ClientFinancial Services
Existing client
“We have streamlined all our business systems, software & hardware procurement and a full disaster recovery package.”
Existing clientLeisure industry

More about our Managed IT Support

We take care of your servers, your network, your desktops (PCs and laptops), your devices (tablet and mobile). Furthermore, the software (standard software applications and bespoke software) is maintained and constantly updated to the latest versions. In addition, we maintain your data safely, securely and compliantly. Finally, with nearly half of all UK businesses having experience some form of cyber attack, our expertise in cyber security means your business has the best protection against cyber malpractice. We also deliver training for your staff  so they can stay alert to the latest malware and phishing threats.

Every client is allocated a named relationship manager who on a regular basis, reviews performance, takes time to understand your business and advises you on the best solutions to meet your business objectives.

We’re your true outsourced IT Support and tailor our services for businesses, large or small.
Our full range of services include: IT Support, Managed Services, Cloud Solutions and Cyber Security.